At Faycharles Watches (faycharles.xyz), we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or make purchases from our store. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

1. Information We Collect

We collect both personal and non-personal information about you in a variety of ways when you interact with our website:

• Personal Information: This includes your name, email address, billing and shipping addresses, phone number, payment information, and order details.

• Account Information: If you create an account, we collect your username, password, and preferences.

• Device and Usage Information: We automatically collect certain information about your device and usage, such as IP address, browser type, operating system, referring URLs, and pages viewed.

• Cookies and Tracking Technologies: We use cookies, web beacons, tags, and similar technologies to enhance user experience, analyze trends, and gather demographic information.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders

• To manage user accounts

• To respond to customer inquiries and provide support

• To send transactional emails (order confirmations, shipping notifications, etc.)

• To send promotional emails (only if you opt in)

• To improve our website and services

• To prevent fraudulent transactions and ensure security

• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties in the following circumstances:

• Service Providers: We use trusted third-party vendors for services like payment processing, email distribution, order fulfillment, analytics, and hosting.

• Legal Compliance: We may disclose your data if required by law or in response to valid legal requests (e.g., subpoenas).

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

4. Cookies and Tracking

Cookies help us personalize and enhance your shopping experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

We use:

• Essential cookies for website operation

• Performance cookies to analyze site traffic

• Functional cookies to remember user choices

• Advertising cookies to deliver relevant ads

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to personal data

• Correction of inaccurate data

• Deletion of personal data

• Objection to processing

• Withdrawal of consent (for marketing communications)

• Data portability

You may exercise your rights by contacting us at customersupport@faycharles.xyz.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, tax, or accounting obligations.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data. This includes encryption, secure servers, firewalls, and limited data access by authorized personnel only. While we strive to protect your information, no system is 100% secure.

8. Children’s Privacy

Our website is not directed toward children under 13 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it immediately.

9. International Users

Faycharles Watches operates in the United States, but our users may be located around the world. By using our site, you consent to the transfer, processing, and storage of your information outside your country of residence, including in countries that may not provide the same level of data protection.

10. Third-Party Links

Our site may contain links to other websites that we do not control. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the bottom of this page. Your continued use of the site after changes are made constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: customersupport@faycharles.xyz
Website: https://faycharles.xyz

Last Updated: June 18, 2025